Headline
The Delhi Consumer Commission ordered IAS Gurukul to refund fees for deceiving advertisements.
Summary
The District Consumer Disputes Redressal Commission in Delhi ordered IAS Gurukul to refund ₹62,363 to a student for failing to perform the promises made in its advertisements. The institute was also directed to pay ₹15,000 for mental harassment and litigation costs.
Key Facts
- Case Name: Satyata vs. IAS Gurukul
- Judges Name: Commission President Inder Jeet Singh and Member Rashmi Bansal
- In 2017,the complainant paid ₹98,000 for a civil services coaching course.
- She claimed the institute didn’t have qualified faculty of teachers and failed to fulfill promised mentorship.
- After 4 months, she asked for a refund but was denied.
- The Commission found the brochure of the institute deceiving and ordered a refund for unused services.
Legal Insights
The Commission stated that misleading and deceiving advertisements violated the rights of the consumers, drawing from FIITJEE Ltd vs. Minathi Rath emphasizes that charging full fees without delivering services is unfair.
Impact
IAS Gurukul must refund fees and compensate the student, showcasing the significance of truthful advertising in educational services.
Why It Matters
This ruling focuses on the consumer protection laws, by making sure that educational institutions cannot mislead students with fake claims.
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