Headline
For Violating Sikh Religious Beliefs, Salon Ordered to Pay ₹1.25 Lakhs for Botched Hair Treatment by the consumer court.
Summary
The Hyderabad District Consumer Disputes Redressal Commission (DCDRC) ordered a salon to compensate ₹1.25 lakhs to a Sikh woman after a botched hair treatment forced her to cut her long hair, by violating the women’s religious beliefs. The salon was found careless, but claims against the product manufacturer were later dismissed.
Key Facts
- Case Name: Jasleen Kaur vs. Naoki Salon & Davines India
- Judges Name: President Uma Venkata Subba Lakshmi, Member Lakshmi Prasanna
- The hair of Jasleen Kaur became extremely damaged during a spa treatment,which led to cutting her hair , against her religious Sikh faith.
- Compensation of ₹1 lakh plus ₹25,000 is awarded; claims against Davines India were dismissed.
Legal Insights
The Consumer Court found negligence on the part of the salon but did not hold liable the product manufacturer. It also reduced the compensation due to social media posts of Jasleen Kaur about the incident.
Impact
The ruling of the Consumer Court stresses on the responsibility of the salon to follow proper protocols and be aware of cultural sensitivities.
Why It Matters
This case showcases the protection of the consumer, religious rights, and the accountability of service providers for negligence.
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