HOW TO FILE FIR ONLINE IN INDIA: STEP-BY-STEP GUIDE

by | Apr 15, 2025

Indian citizen filing FIR online using police e-portal on laptop with legal documents in background.

Step-by-step guide to filing an FIR online in India with legal rights and official police portals.

Filing a First Information Report (FIR) is a crucial step in initiating the criminal justice process in India. With advancements in technology, many states have introduced online platforms to facilitate this process. This guide provides a comprehensive overview of the legal framework governing FIRs and outlines the steps to file one online.

Legal Framework Governing FIRs

The procedure for filing an FIR is outlined in Section 173 Bharatiya Nagarik Suraksha Sanhita (BNSS).An FIR is a written document prepared by the police when they receive information about the commission of a cognizable offense. Cognizable offenses are serious crimes where the police have the authority to register a case and initiate an investigation without prior approval from the court. ​

In 2023, the Bharatiya Nagarik Suraksha Sanhita (BNSS) was introduced, providing updated provisions related to FIRs under Section 173. Under BNSS, the process and requirements for filing an FIR remain consistent with the principles established in the CrPC.

Indian citizen filing FIR online using police e-portal on laptop with legal documents in background.

Step-by-step guide to filing an FIR online in India with legal rights and official police portals.

Key Considerations

  • Cognizable vs. Non-Cognizable Offenses: Online FIRs are typically accepted for cognizable offenses. For non-cognizable offenses, a complaint may need to be submitted directly to a magistrate. ​
  • Zero FIR: If you’re unsure about the jurisdiction, you can file a Zero FIR at any police station. The police are obligated to forward it to the appropriate jurisdiction.​
  • Right to a Copy: As per Section 173 of the BNSS, you are entitled to a free copy of the FIR.​
  • Police Refusal: If a police officer refuses to file your FIR, you can escalate the matter to the Superintendent of Police or approach the Magistrate.​

FIR Statistics in India

According to the National Crime Records Bureau (NCRB), the number of FIRs registered in India has seen a consistent increase over the years. For instance, in 2022, there were 7,566 reported fire accident cases across the country.

Supreme Court Guidelines (Lalita Kumari Judgment)

In the landmark case Lalita Kumari vs. Government of Uttar Pradesh & Ors. (2013), the Supreme Court of India laid down binding guidelines regarding the registration of FIRs.

  • Mandatory FIR Registration: Police must register an FIR if the information received clearly discloses a cognizable offense. No preliminary inquiry is required in such cases.
  • Preliminary Inquiry Allowed in Limited Cases: For certain categories—like matrimonial disputes, commercial offenses, medical negligence—a brief preliminary inquiry (within 7 days) is allowed before FIR registration.
  • Timely Action: FIR must be filed promptly without undue delay to ensure fairness and avoid manipulation.
  • Accountability of Police: Refusal to register an FIR can attract disciplinary action and the aggrieved party can escalate the matter to a higher police authority or magistrate.
  • Right to Remedy:If police refuse to register an FIR, the complainant can approach the Superintendent of Police under Section 154(3) CrPC or the Magistrate under Section 156(3) CrPC.

“FIR registration is a citizen’s right and the first step toward justice in cases involving cognizable offenses. Police cannot avoid this duty.”

Conclusion

Filing an FIR is a fundamental right and the first step towards seeking justice in the Indian legal system. With the advent of online platforms, the process has become more accessible, ensuring that citizens can report crimes promptly and efficiently. Always ensure that the information provided is accurate and truthful to facilitate proper investigation.

 

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Written By Nancy Sharma

I am Nancy Mahavir Sharma, a passionate legal writer and a judicial service aspirant who is interested in legal researching and writing. I have completed Latin Legum Magister degree. I have been writing from past few years and I am excited to share my legal thoughts and opinions here. I believe that everyone has the potential to make a difference.

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